1. Cookies are not harmful. They do not contain any confidential information such as your home address, date of birth or credit card details. Cookies are an essential part of how our website works. Some of them are required by our website to enable you to transact whilst other non-essential cookies enable us to give you an enhanced web experience.
2. A cookie is a file containing an identifier that is a string of letters and numbers that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
3. We use both session and persistent cookies on our website. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie expires at the end of the user session, when the web browser is closed.
4. Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking: Tools > Internet Options > Privacy > Advanced;
(b) in Firefox (version 47) you can block all cookies by clicking: Tools > Options > Privacy > (drop down) Use custom settings for history > (untick) Accept cookies from sites
(c) in Chrome (version 52), you can block all cookies by accessing the: Customise and control menu > Settings” > Show advanced settings and Content setting > Block sites from setting any data.
5. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
6. You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at https://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
(b) in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
(c) in Chrome (version 52), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.
Deleting cookies will have a negative impact on the usability of many websites.